The Oquira dashboard gives you real-time and historical insights into your queue operations. Here's what each section means.
Real-time overview
See how many customers are currently waiting, average wait time, and how many operators are active. This updates in real time.
Wait time analytics
Track average wait times by service, by hour, and by day. Identify peak hours and bottlenecks to optimize staffing.
Customer satisfaction
After being served, customers can rate their experience. The dashboard shows your satisfaction score over time, helping you track service quality.
Export any report as CSV or Excel by clicking the export button in the top right of each chart.